As an application engineer, you are responsible for managing one or more of our user’s applications (40H). You proactively ensure that these applications are up and running without any problems. Incidents and requests from users are handled independently. You monitor that a solution is found within the contractual agreements, and you keep informing the user of the processing to offer an optimal service experience. Besides that, you participate in projects carried out within the applications. You have good knowledge about the developments in the field, and you are able to manage and innovate the applications.

Responsibilities will include:

  • You are responsible for good communication with the customer during a service process.
  • You are responsible for ensuring that the customer’s application is up and running
  • You ensure that a solution for a problem in the application is handled within the contractual agreement. 
  • You structure the work processes of yourself and others
  • You are responsible for the quality check during a problem; if something is not working how it should, you are able to change the strategy.

Your requirements:

  • You have an MBO-4 diploma or higher
  • Knowledge and experience in managing complex IT application environments and knowledge of ITIL 4
  • Experience in managing business applications (business critical) and business administration
  • Your communicative skills are excellent in both Dutch and English, your verbal, written, and presentation skills are exceptional
  • You have a 24/7 mentality
  • You can collaborate effectively with clients, co-workers, and vendors alike
  • Professional ASL and BiSL certificates, or willing to obtain these in the short term
  • You have a positive attitude and a solid commitment to delivering quality work.

Our Culture

We are a bunch of hard-working cloud lovers generating ideas and creating solutions in a creative, collaborative work environment.  We are professional and skilled but far from bureaucratic and formal. We believe success is achieved through solid self-leadership and an autonomous working environment where like-minded peers surround people. Of course, fun is allowed. During the weekdays, the whole team works on projects for our clients in the office, remote, at home, or at the client, but everybody is in our warm urban office on Friday. We play games together during lunchtime and after work at the weekly Friday borrel in our amazing, one-of-a-kind game room.

Be Extra-Ordinary

Adding value. That is what we are about. For our clients, for the growth as a human being, and for the development of our company. That is why we gave cultivated an environment based on creativity. When people who really care about their craft are given the freedom to explore new possibilities, amazing things can happen.

What we offer

Naturally, we offer you a market+ package with a good salary, a pension plan, hardware tools, and an excellent set of employee conditions, including free fitness and an education plan. But next to that, we offer you a ‘cult’ where you can excel as a professional while feeling the joy of a digital family around you

Join us

We are building a team of like-minded cloud ‘obsessed’ experts who can think out of the box and deliver what others might consider impossible. We are all about collaboration, innovation, and enjoying what we do daily. 

Interested? Send your CV and Motivation to careers@digitalsurvivalcompany.com